|
Exchanges and Refunds
We guarantee your satisfaction with all merchandise.
Recordings: You may exchange or return any unopened recording (CD
or cassette) for a full refund minus the original shipping and handling charge. Please e-mail orders@mosingers.com to request an exchange or refund.
Tickets: Concert tickets may be exchanged (sorry, no refunds) up to two business days prior to the concert. Please e-mail orders@mosingers.com to request an exchange.
Shipping Method
- USPS Mail: Recordings and tickets are shipped through USPS (United States Postal Service) mail within the United
States.
- Will Call: Tickets, from orders received more than five business days prior to a concert, will be mailed. Sales during the week of the concert will be held at will-call.
- International UPS: International orders are shipped through UPS (United Parcel Service). The cost of international shipment varies. Place your order online and the shipping rate
for within the United States will be automatically added. When the MOS receives your order, you will be sent an email request for the additional charge of shipping to your country. If you want to know the rates for
your country before you place an order, please e-mail orders@mosingers.com.
Security
The Michael O'Neal Singers utilizes the PayPal service for secure, online payments. Please click here for more
information about PayPal and MOS ordering.
|
